Zigma Spark 2 in 1 Sweeping Mopping Robot Vacuum Cleaner LDS APP Control Alexa Google - Black

Highlights

Efficient Cleaning

Provides 3 different cleaning modes and the selection of 3 suction levels. The Spark gets every mess under control and ensures a wonderfully clean floor on which your feet feel comfortable. If you need, please buy the Zigma-ai showcase.)

Real-Time Map

The Spark Laser Navigation System creates a real-time map that instructs the Spark to handle large and complex spaces without skipping an area or repeatedly cleaning locations.

Automatic Docking And Charging

The Spark works completely independently. As soon as the battery gets too weak, the Spark finds its charging station and charges itself. After charging, he can continue his unfinished work where he stopped.

Everything In One App

With the Zigma app, you can schedule cleaning, view a real-time cleaning report, adjust suction, manually move the Spark and share the operation with your family.

Set Boundary

Place a "virtual wall" on the Zigma app or with a physical limit sticker to let the Spark know where he should not go. In this way, you avoid inaccessible areas such as food bowls, toys or loose cables.

Specification

FAQ

1. Wi-Fi Connection

Please connect to the robot hotspot "ROBOT###" in compatibility mode.

(1). Please make sure that the Wi-Fi is 2.4G band. Turn off the 5G band if you use a dual-band router.

(2). Don't use z modem alone. We would advise you to use another router because it might cause disconnection or long delay with the increased number of connections.

(3). Make sure that you don't set up any restrictive features in the router, such as firewall/whitelist/blacklist.

2. Device Offline

(1). Check the power switch of the robot is on.

(2). Did you change the router's network settings before the robot went offline?

(3).If the previous two steps don't work restart the router and wait for the robot to come online automatically.

3. Charging Failed

(1). Restart the robot. (Make sure the robot is not on the charging dock)

(2). Place the charging dock in a central part of the house (not room), so that it can cover the whole house.

4. Can't Save Map Manually

Please don't pick up the robot often when using, and try to keep the charging dock in place.

For the first cleaning, please start from the charging dock. The robot will return to the charging dock and record the complete map automatically after cleaning. The previous map will be cleared if the robot restarts, sleeps or runs out of battery.

5. Missing Some Parts of Cleaning

We would recommend you place the charging dock as close to the wall as possible. Make sure there are no obstacles 2 meters around the charging dock.

6. How to connect to Google home?

(1). Search "Zigma" and connect in Google home.

(2). Log in to your "Zigma" account in Google home.

(3). Please note that the account and password is case sensitive.

7. How to connect to Alexa?

(1). Search " Zigma " and connect in Alexa skill.

(2). Log in to your "Zigma" account in Alexa skill.

(3).  Please note that the account and password are case sensitive.

8. How to Share My Device?

Click the setting button in the upper right corner of the app home page, you will find a sharing button. Enter other's Zigma account to share the device.

9. Problem of Carpet Cleaning

Tips on Carpets:

(1). The robot would define the carpet as a cliff if the color is dark.

(2). The robot can only climb up to the height of 15mm. (Please check the specific data with the seller)

(3). If the plush on the surface of the carpet is too long the robot may become entangled

10. Floor Detection Malfunction

(1).  Please clean the bumpers and the bottom sensors.

(2). Restart the robot. (Make sure the robot is not on the charging dock)

11. Side Brush Malfunction

(1).  It might cause overload if you install the side brush too tightly. Please adjust the height of the side brush and press the safety switch.

(2).  It might cause overload if the side brush is tangled by wires. Remove the wires and open the safety switch.

(3). It might cause overload if the floor is uneven. Please avoid the uneven floor as possible, or stop cleaning while crossing the uneven floor.

12. Control on App Doesn't Work

(1). The only direction the robot can move is forward, up button moves the robot forwards, left button rotates the robot left, right button rotates the robot right and back button turns the robot around 180°

(2).You can't use direction keys while cleaning.

13. Where Can I Purchase the Accessories?

You can purchase from Amazon or our official website.

Amazon: www.amazon.de/zigma

Official Website: www.zigma.co

14. How to Control the Volume of Robot Voice?

You can control the volume of the robot voice in the settings page. (Please make sure the app and the firmware are running the latest version)

15. How to Change the Language of Robot Voice?

You can change the language of the robot voice in the settings page. (Please make sure the app and the firmware are running the latest version)

16. How to Use the Mopping Function?

(1).The water tank is an optional accessory, you may need to purchase it first.

(2). Remove the dust box and install the water tank.

(3).The robot will automatically go into mopping mode, press mop to start.

17. What Can I Do If the Robot Is Broken?

Please contact our after-sales team via App (Live Chat), Facebook (Messenger) or Email (support@zigma.co) for help.

18. How to Fix the Bumper Won't Rebound Automatically?

Please loosen the bottom screws near the bumper to fix this issue.

19. How to Install the Dust Box?

Press the yellow button of the dust box and align it to the robot, then put the dust box in. (Please refer to the manual for more information)

20. How to Install the Water Tank?

Press the yellow button of the water tank and align it to the robot, then put the water tank in. (Please refer to the manual for more information)

21. How to Set the "No Go Zone"?

You can't set the "no go zone" while the robot is cleaning, or without a previous map. (We would recommend a full clean before setting the "no go zone")

Please find the "zone" section in Zigma app and press "no go zone". Arrange the area you don't want the robot to clean, then click ok to save.